our 100% satisfaction is important for us.
- If a product gets damaged during shipment or arrives damaged upon a delivery, please Contact Us immediately and will offer 100% refund and/or replacement (customer's choice) upon notification
- To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase
- If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
- Please note: We cannot accept returns or issue refunds for items purchased from third-party companies and/or brick and mortar stores. Please return those items or seek refunds for your purchase from their places of purchase.